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Billing (17) Pre-Sales (27)
I lost my billing account password, can you help?What happens if I change my credit card ?Do you accept Paypal?How can I apply a discount coupon?How do I access the account manager?more topics What is the minimum amount of time I have to stay with your services ?What server hardware do you use? Are there any hidden charges that I should know about ?Are your servers reliable? Can I purchase more than one website from you ?more topics
Getting Started (8) Affiliates (6)
How can I transfer my current site to your server?How do I access my cPanel account?How do I transfer my domain name without downtime?How do I create custom name servers at GoDaddy?Where do I upload my files?more topics Do you offer an affiliate program?How do I join your affiliate program?What are the requirements to join your affiliate program?What is your payout threshold?When do I get paid?more topics
General (30) Mambo/Joomla (27)
My site is down, Can you help?What are my FTP account settings?Where can I find documentation for cPanel?I want to offer any of my files in a directory for easy access. Is there a way to simple provide a directory listing of all the files in a directory?How do I enable SMTP Authentication in MS Outlook Client?more topics What is the server absolute path?Internal Server ErrorHow can I install Mambo myself?Do you support Joomla?I am a new customer, Can you install Joomla for me instead of Mambo?more topics
Domain Registration (11) Control Panel (11)
How can I tell if a domain name is available?What domain names can I transfer to you ?How long does it take to register a domain?What is an EPP Auth Key?What is the proccess of transferring my domain name to BuyHTTP?more topics Which control panel do you offer?How can I point a second domain name to my website?Why did my site disappear after assigning a new IP address?phpMyAdmin access DeniedI can't create a database in phpMyAdminmore topics
E-mail (12) Resellers (7)
How do I change my email password in cPanel?What is my email login information?How do I access webmail?How do I change my BuyHTTP account email address?What is my POP3/IMAP/SMTP server?more topics What kind of support do you provide me as a reseller?What are the benefit of being a reseller?Do I need to know server administration to become a reseller?Do you allow overselling?How to start using my reseller package?more topics
Email Marketing (1) SSL Certificates (7)
Do you charge based on the numbers of emails sent?more topics How to install an SSL certificate for my secure site?I placed a new SSL certificate order, now what?Do I need a dedicated IP for my secure site?How do I signup for a dedicated IP?Can I change the domain name on my certificate?more topics
ClientExec (4) Semi-Dedicated (3)
Do you offer any billing or support software to use for my clients?How long does it take to recieve my ClientExec license after I place my order?How do I install ClientExecWhere can I find documentation for ClientExec?more topics How many accounts does a semi-dedicated server have?Do you have email limits on your semi-dedicated plans.What server hardware you use for semi-dedicated plans?more topics
Templates (5) Dedicated Servers (15)
How can I get my free templatesHow many free templates can I get?Do you provide design service?Can your fix my template for me?Do you offer free templates?more topics How long it takes to setup a new server?Do you offer fully managed servers?When can I cancel my dedicated server?Is my dedicated server secure?Do you provide support for complex technical problems?more topics
WordPress (2) ASSP Spam Filter (12)
WordPress timing out when posting an articleI am getting an error when trying to upload media in WordPress.more topics How do I view my SPAM emails?View SPAM emails with POP3What is ASSP?How do I blacklist/whitelist an email address?How do i clean my spambox IMAP forlder or POP3 account?more topics
MySite Site Builder (2) VPS (11)
What is site builder?What's the difference between SiteBuilder and Joomla?more topics Invalid License FileWhat is a VPS ?Do I get Shell (SSH) access with my VPS ?Is my VPS managed ?How long will it take for my VPS to be set up ?more topics
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