If you can't reach your website for any reason check the following before submitting a new...Is my site down?
If you can't reach your site, first make sure you have a connection to the internet and you can...Can I change my domain name?
Yes you can, if you like to change your domain name from domain1.com to domain2.com please open...What is Cron?
Cron jobs are a scheduled shell commandsWhy did my site disappear after assigning a new IP address?
When you request a new IP address for your site you'll notice that your site is no longer...I can't connect to my database from home
We have turned off remote MySQL access at the firewall level to increase security on the server.How do I check my IP address?
When submitting a support ticket about having troubles connecting to your website or email,...How do I install IonCube?
All of our servers have IonCube loaders installed already, you don't need to do anything.How do I perform a traceroute?
From Windows, go to: Start Menu -> Click Run... -> Type in "cmd" and click OK -> When...SMTP is not working in my script
You will need to change the SMTP server setting from "mail.yourdomain.com" to "localhost".PHP Limits for Shared Hosting & Resellers
PHP has been configured to use the following settings on our shared and reseller servers: safe...How do I flush my DNS cache?
Windows Go to Start > Run Type "cmd" and hit enter Type "ipconfig /flushdns" and hit enter...CURLOPT_FOLLOWLOCATION cannot be activated when in safe_mode or an open_basedir is set
If you have a cURL script that tries to use CURLOPT_FOLLOWLOCATION you might get the following...