From Windows, go to:
Start Menu -> Click Run... -> Type in "cmd" and click OK -> When the DOS prompt opens type in "tracert server.ip" replacing server.ip with the IP of the server your site is on.
From Mac, go to:
Open Macintosh HD/Applications/Utilities/Terminal -> Type in "traceroute server.ip" replacing server.ip with the IP of the server your site is on.
When submitting a support ticket about having troubles connecting to your website or email,...
If you can't reach your website for any reason check the following before submitting a new...
If you can't reach your site, first make sure you have a connection to the internet and you can...
When you request a new IP address for your site you'll notice that your site is no longer...
All of our servers have IonCube loaders installed already, you don't need to do anything.
